Delete your account

How to delete your account

Sign in to the members' area, open Dados Pessoais (Personal Data) and, at the bottom of the page, press the Apagar a conta (Delete account) button. Before you confirm, we show you what will be deleted, what will be kept and whether there are any amounts outstanding. Deleting your account is permanent: it cannot be undone.

If you have not yet accepted the Internal Regulations (Regulamento Interno, the school's document, available in Portuguese only), you do not need to accept them in order to delete your account: on the regulations screen, below “Sair da conta” (Sign out), you will find the Apagar a conta link.

What is deleted

• Access to the members' area and the account data (name, phone number and email address).
• The record of each student on the account: date of birth, address, NIF (tax identification number), the number and copy of the Cartão de Cidadão (the Portuguese identity card), health data, emergency contact, authorisations and photos (the one on the record and those for each class).
• Class enrolments and trial classes.
• The messages you wrote in the class chats (“Mensagem apagada.”, meaning “Message deleted.”, is shown in their place) and the files you sent there.
• The proof of payment files, notifications, registered devices, preferences and the shop basket.
• On a teacher's account: the link to their classes and the services offered. Service requests to which they had not yet responded are cancelled, and the families who made them are notified.
• Notices that the account has created (those of a teacher or of a member of the Management): those already sent are removed from the notifications of the people who received them, and scheduled ones are no longer sent.

What is kept

• The payment history — what was paid, when and by whom — which the school is required to keep for accounting purposes. It is kept for 10 years, during which only the school's Management has access to it and, at the end of that period, it is deleted automatically.
• Amounts outstanding. They do not prevent you from deleting your account, but the debt is not deleted with it: only the name, the contact details (phone number and email address) and the amounts owed are kept, so that the school can settle them with you. This also includes the monthly fee still owed for the notice period for leaving a class. When the debt has been resolved, the contact details are deleted and only the payment history remains.
• The record that you accepted the Internal Regulations (the version and the date), when the payment history is kept or there are amounts outstanding: it is kept with them, for the same period of 10 years, with no link to the sign-in account. If nothing else is kept, it is removed with the account.
• Reports that other people have made about your messages in the class chats, with the copy of the reported message, which remain with the school's Management.
• A teacher's profile text, photo and class timetable on the website, which are the school's content and remain on the website until the Management removes them.
• What a member of the Management did on behalf of the school (payments confirmed, student records registered, decisions), which remains with the school, with no link to their account; in the records in which the school keeps who made the decision, the name remains recorded.

The photos and videos published by the school (in the gallery and on social media) are not linked to the account. If you would like any of them to be removed, please ask by writing to geral@dancerepublic.pt.

If you can no longer sign in

You can recover your password at Entrar (Sign in) or write to geral@dancerepublic.pt, from the account's email address, asking us to delete it. For your security, we may ask you to confirm your identity. The same rules apply.

Teachers and Management accounts

Teachers and members of the Management delete their account in the same way, in Dados Pessoais. A Management account can only be deleted if another Management account exists: the school can never be left without someone to run it. The account that manages the website cannot be deleted in the members' area: please speak to the school's Management.